We typically respond within 24 hours
Get in Touch
Have a question or need help? We're here for you. Choose the best way to reach us below.
Discord Community
Join our community for quick help
discord.gg/7A4AU7HMJpResponse: Usually within hours
Send Us a Message
Fill out the form and we'll get back to you as soon as possible. For faster support, include as much detail as you can about your question.
Email
support@nexural.io
Business Hours
Monday - Friday, 9am - 6pm EST
Location
Remote-first company, serving traders worldwide
Contact Form
We'll respond within 24-48 hours.
Frequently Asked Questions
What are your support hours?
Our support team is available Monday through Friday, 9am to 6pm EST. Discord community support is available 24/7.
How quickly will I get a response?
Email support typically responds within 24-48 hours. For urgent issues, we recommend joining our Discord community.
Do you offer phone support?
Phone support is available for Enterprise plan customers. All other plans have access to email and Discord support.